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Frequently Asked Questions & Patient Information


Same-day and next-day appointments are available.


Making an Appointment

Please have the following information ready when calling to schedule your appointment:


  • Patient’s full name

  • Date of birth

  • Current insurance information

  • Purpose of the appointment


If you are an established patient, you can request an appointment through our Patient Portal. If you do not have a Patient Portal account, please call our office and we can get you setup with one. It is very important that prior to your appointment, you verify that we have the correct insurance information on file. Failure to inform us of an insurance change may lead to unpaid charges that will be the patients’ responsibility.


What to bring to your Appointment

Please bring identification and your insurance card to each visit and notify us of any changes in your address, phone number, and/or insurance information. To assist your provider, new patients and patients with new prescriptions are asked to bring all medications (prescription and non-prescription) to each visit.


New Patient Forms

Please arrive 20 minutes early to complete the necessary paperwork. To save time you may download the new patient forms in the Patient Forms section above and fill them out in advance.


Transferring Records

Medical records can be transferred to Ocala Family Medical Center by sending your current provider a completed authorization. Use the Medical Records Release form found in the Patient Forms section above.



We ask that you kindly give us a 24 hour notice if you are unable to keep your scheduled appointment. This spot is set aside for you and you only, out of courtesy for other patients please notify us so that we may allocate that time to a patient in need. We will be glad to reschedule a time that works for you. If we do not have 24 hour cancellation notice, you may receive a No Show Fee charge.


Payment Policies

We accept cash, personal checks, VISA, MasterCard, Discover, and Amex. Credit card payments may be made in person or by telephone. Ocala Family Medical Center sends statements on a monthly basis. All balances are due within thirty (30) days of the initial statement date unless prior arrangements have been made.



Ocala Family Medical Center is contracted with most major insurance companies in the area. Below is a partial list of plans we currently work with. If you do not see your insurance plan listed below please contact our office at 352-237-4133 so we can verify if we are contracted with your plan.


  • Medicare & Medicare Advantage Plans:

    • Traditional Medicare

    • Traditional Medicare with a Supplement

    • United Health Care: Supplement, Medicare Advantage PPO & HMO

    • Blue Cross Blue Shield: Supplement, Medicare Advantage PPO & HMO

    • Humana: Supplement, Medicare Advantage PPO

    • Aetna: Medicare Advantage PPO

  • United Healthcare

  • BCBS

  • Most Commercial Plans

  • Aetna Insurance Plans

  • Cigna Healthcare

  • Vista

  • Avmed

  • Tricare

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